Capital One is a large bank with over two million customers. It has a variety of products and services, including a credit card and a checking account. One of Capital One’s products is the “charge off” program. This program allows customers to remove a charge from their account without having to provide any documentation or proof of the charge. The “charge off” program is available to customers who have an active Capital One account and have made at least $1,000 in purchases within the past three months. Customers must also be current on their payments and have their account open for at least six months. The “charge off” program is available only to those who are approved by Capital One’s customer service team. The approval process includes providing proof of purchase, paying your bill on time, and providing your name, address, and phone number to Capital One. If you are approved for the “charge off” program, you will be able to remove the charge from your account within 24 hours by submitting your purchase information online or by calling 1-800-853-9227. You will also be able to receive an email notification when your charge has been removed from your account. If you are not approved for the “charge off” program, you will not be able to remove the charge from your account until you provide documentation that proves that the charge was actually incurred and that it was not caused by an error on your part or by someone else in connection with your account. You may also need to speak with one of our customer service representatives about this issue before removing the charge from your account.
