If you’ve been inactive on your Uber account for a while, there’s a good chance you may not be able to reactivate it. Here’s how to check:

  1. Log in to your Uber account.
  2. Under “My Account,” click “Activate.”
  3. If you don’t have an active subscription, enter your email address and password to sign up. If you do have an active subscription, enter your phone number and password to sign in.
  4. If you’re having trouble activating your account, please contact customer service at 1-800-UBER (1-800-829-3627). ..