If you have a pending transaction on USAA, you can cancel it by calling 1-800-USAA-CANCELLATION. You will need to provide your account number and the transaction number in order to cancel.
Select the receipt that relates to the pending payment. If you have multiple pending payments for different amounts, repeat this step until you find the correct one. Click Cancel Payment . ( This is case sensitive .)
The following page will confirm that the payment has been cancelled. Select Yes to continue and finish cancelling the pending payments for this receipt, or No to cancel that specific payment only .
to continue and finish cancelling the pending payments for this receipt, or to cancel that specific payment only . Once you’ve selected Yes , a Cancel Payment confirmation screen will appear confirming the cancellation: Click Done .To view your recent transactions in Google Pay with USAA, go to https://pay.google.com/wallet/#section=purchase&txn_id=[the transaction id] :
Select View in Google Pay from your browser’s menu bar. You may be prompted to allow access if you haven’t used Google Pay in the past.
If you are using a non-supported browser, you can download and install Google Pay from the following links: iOS Android Web
If you have any questions regarding this article or would like to contact support directly, feel free to reach out via the Help Center .
Note: Do not attempt to send less than 1 cent in value as it may result in reversing the transaction and removing funds from your account instead. For example sending $0.01 will result in losing all money sent on that payment.
This post was written by one of our Support Agents as part of their duties on the help desk. Any views expressed herein are personal opinion and
