If you’re unhappy with your Bank of America Zelle account, cancelling it is an easy way to get your money back. Here’s how:

  1. Log in to your Bank of America account online or through the app.
  2. Click on “My Accounts” in the top left corner of the screen.
  3. Under “Zelle,” click on “Cancel My Account.”
  4. Follow the prompts to cancel your account and get your money back. ..