If you’re like most people, your primary email account is probably Outlook. But if you want to switch to a different platform, there are a few things you need to know. In this article, we’ll show you how to change your primary exchange account in Outlook. ..


To remove the Primary Account from an Outlook mailbox:

Then click on the “Email” tab.  From here you should see a list of all the mailboxes that are currently configured for this Outlook profile.  You need to find and highlight the one with which you want to  change  the Primary Exchange Account.

Once you have highlighted the account then click on the  “Change primary mail  account”  link.  Then it will show you a list of all your email accounts and allow you to choose which one should be the new Primary Exchange Account.

This process will also remove any rules that are associated with this email address, so please remember to recreate them afterwards if needed.  And that’s about it!  Now your Outlook profile should only receive emails from the primary exchange account specified above.”

Note: If you are using multiple Exchange accounts then you can also specify those in this dialog box as well. While the above has worked for me and a couple of my colleageus, not everyone sees these options available. I was told by some that this is because Group Policy (if it exists) at their employer prevents them from changing something like this or removing the email addresses. Yet after going through TechNet articles, I found Microsoft saying to just use “GPO” if they don’t have one and so on… So I do not know why people would still be unable to change this setting themselves unless they really have no GPO.