If you want to delete your Xbox 360 profile, there are a few steps you need to take. First, open the Xbox 360 Dashboard. Second, select My Profile from the left-hand menu. Third, select Delete Profile from the right-hand menu. Fourth, confirm your decision by clicking OK. ..
To deactivate your Xbox 360 profile: Sign-in to xbox live with your gamertag On the Dashboard, select “My profile” located in the right side bar Click the “Delete account” link on the next screen If prompted, enter your password and select continue Hit ok at the final warning message
To bring it back online simply, sign-in as before and you can reactivate it by going to settings > My Xbox Live Account > Manage Profile > Delete All Unused Services. This recreates a new profile which then allows you to login again with your gamertag (same email address is used). For some people this has been enough to get their achievement problems fixed but others have had to go further with deleting or re-deleting entirely.
How to Delete an Xbox 360 Profile:
So you already tried all that and there’s no improvement? You might want to delete your profile entirely and start from scratch. This also avoids any chance of corrupt data in the database that could be causing you problems. To do this: Completely deactivate your account first as described above – don’t stress, it only disappears offline for other players to see Delete your Xbox Live gamertag (go to “My Account > Gamertag” section on the site) Wait 24 hours Re-create a new profile. Do this by logging in at xbox live again after deleting your gamertag (using the method in
step 1)Your new gamertag will now be visible to the world but your achievement history is gone. Luckily you can simply start re-achieving as if it was a new account and you should see all your old stats appear on display again. Don’t forget, don’t do this until after you have completely deactivated!