If you’re having trouble logging back in to your PlayStation 4, there are a few things you can do to try and figure out why. Here’s how to know if you were booted offline:

  1. If you’ve been trying to log back in for a while and still can’t get in, and your PS4 is up-to-date, then it’s likely that you were booted offline. If this is the case, there’s not much you can do except wait for Sony to send you a new account password or reset your PS4.
  2. If you’ve only had trouble logging back in once or twice, then it’s more likely that something on your computer is causing the issue. Try clearing your browser cache and cookies, restarting your computer, and checking for updates on any software that might be affecting your online experience (like antivirus software). If none of these solutions work, then it might be time to call Sony customer service for help troubleshooting the issue. If none of these solutions work and you’re still having trouble logging back in, then it might be time to call Sony customer service for help troubleshooting the issue. ..