If you’re experiencing problems with your PlayStation 4 disconnecting from the internet, there are a few things you can do to help. First, make sure that your PS4 is connected to the network and that your router is up and running. If you’re not sure whether or not your router is compatible with PlayStation 4, check out our guide on how to connect to the internet on a PlayStation 4. If all of these steps don’t work, or if you still experience problems, please reach out to our customer service team at 1-800-PLAYSTATION (1-800-829-2537).
